Useful Information

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FREE SHIPPING WORLD-WIDE

  • Free Registered airmail, world-wide. Packages will take 5-16 business days to arrive, depending on location.
  • e-Express countries: Postage to e-Express countries are fully registered and location trackable. United States, Canada, Australia, New Zealand, Great Britain, Russia, France, Germany, Norway, South Korea, Singapore and Vietnam.
  • Standard Registered Airmail: To non-e-Express countries. Tracking shows departure and arrivals.
  • Hong Kong: SF-Express
  • Made To Order: Shipped via HK post or USPS (details)

14-DAY RETURNS - QUALITY & SIZE GUARANTEE 

  • If you're not completely satisfied, contact us within 14 days of receiving your items. Simply email us with your name and invoice number and we'll get back to you with details about returns.
  • SIZE: Wrong size or colour? No problem, get in touch to sort out an exchange - Just make sure the items remain un-worn and as-new.
  • QUALITY: Faulty or damaged? Also no problem, we'll replace it with the same, or different should you choose. 
  • CANCELLATIONProvided your order has not been shipped, contact us immediately to cancel an order.
  • TERMS: Any item to be returned must be in factory-condition, complete with tags in-tact. TAIKORA reserves the right to refuse damaged or worn items which do not meet this criteria.
  • RETURN ADDRESS: TAIKORA, 17D, 40 Wong Chuk Hang Rd, HONG KONG

PAYMENTS & CURRENCIES

  • Credit card, Debit card, Apple Pay, PayPal credit accepted.
  • All payments processed through PayPal come with PayPal Buyer Protection.
  • No PayPal registration required. Select "Pay with Credit or Debit Card" on PayPal log in page.
  • By default, TAIKORA should display your local currency.
  • Change the currency by using the drop-down menu in the footer of every page. Currently supporting: USD, AUD, BRL, CAD, CNY/RMB, EUR, GBP, HKD and KRW

MADE TO ORDER

  • Some TAIKORA products are Made To Order (MTO), this means when you make a payment we produce them with a manufacturing partner on demand.
  • MTO products typically begin production within 24-48 hours of the order, and are shipped within 3-7 business days.
  • If you place an order with both regular and MTO products, they will be shipped separately when ready.

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