Support and Contact

FREE SHIPPING WORLD-WIDE

  • Free Registered airmail, world-wide. Packages will take 10-16 business days to arrive, depending on location.
  • e-Express countries: Postage to e-Express countries are fully registered and location trackable. United States, Canada, Mexico, Brazil, France, Belgium, Germany, Netherlands, Switzerland, Luxembourg, United Kingdom, Ireland, Spain, Portugal, Denmark, Finland, Norway, Sweden, Iceland, Latvia, Poland, Austria, Hungary, Slovenia, Serbia, Turkey, Israel, Lebanon, Russia, Mainland China, Japan, South Korea, Macao, Vietnam, Cambodia, Singapore, Malaysia, Thailand, Philippines, Indonesia, Australia, New Zealand and South Africa.
  • Standard Registered Airmail: To non-e-Express countries. Tracking shows departure and arrivals.
  • Hong Kong: SF-Express

14-DAY RETURNS - QUALITY & SIZE GUARANTEE

  • If you're not completely satisfied, contact us within 14 days of receiving your items. Simply email us with your name and invoice number and we'll get back to you with details about returns.
  • SIZE: Wrong size or colour? No problem, get in touch to sort out an exchange - Just make sure the items remain un-worn and as-new.
  • QUALITY: Faulty or damaged? Also no problem, we'll replace it with the same, or different should you choose. 
  • CANCELLATIONProvided your order has not been shipped, contact us immediately to cancel an order.
  • TERMS: Any item to be returned must be in factory-condition, complete with tags in-tact. TAIKORA reserves the right to refuse damaged or worn items which do not meet this criteria.
  • RETURN ADDRESS: TAIKORA, 17D, 40 Wong Chuk Hang Rd, HONG KONG

PAYMENTS & CURRENCIES

  • Credit card, Debit card, Apple Pay, PayPal credit accepted.
  • All payments processed through PayPal come with PayPal Buyer Protection.
  • No PayPal registration required. Select "Pay with Credit or Debit Card" on PayPal log in page.
  • By default, TAIKORA should display your local currency.
  • Change the currency by using the drop-down menu in the footer of every page. Currently supporting: USD, AUD, BRL, CAD, CNY/RMB, EUR, GBP, HKD and KRW

CUSTOMS & DUTY

Customers are responsible for any customs and duty fees, which may be assessed to your order once it arrives in the destination country. TAIKORA does not include any coverage for customs or duty fees in quoted shipping costs, or at any point in our checkout or billing process.

If you have any questions related to customs, duty, and import charges, please contact your local customs office prior to ordering.

    WHOLESALE

    • If you are a physical or online retailer interested in stocking TAIKORA products, please get in touch below

    Help! I still don't know!

    CONTACT TAIKORA